Dental Emergency

The oral health and wellness of our patients is important to us. If a dental emergency occurs during regular office hours, please call (604) 534-2324 immediately and we will make every effort to see you promptly.

Please understand that if you are not a patient on record at our office, it is our policy for all emergency patients to pay for services rendered at the time they are received. If you have dental insurance, we will be happy to assist you with submitting your claim to your insurance provider. For your convenience, we accept Visa, MasterCard, and Interac debit.

If a dental emergency occurs when our office is closed, please call (604) 534-2324 and listen to the recording. Write down the emergency contact number you will need to call, and at the tone, please leave a clear message that states your name, date, time of call, and phone number where you can be reached. Then call the emergency number provided.

Possible Dental Emergencies
Broken Tooth
Rinse your mouth with warm (room temperature) water to clean the area. Save the broken piece. It is not likely the piece can be saved, but in some cases (front teeth) it may be useful during the repair process. Call the office at (604) 534-2324 to schedule a visit. If it is after hours and you feel you can wait until normal business hours, please call and leave a clear message stating your name, date, and time of call and a number you can be reached at. A member of the office staff will call you as soon as the office reopens. If the pain is too severe to wait, call the office (604) 534-2324 and follow the instructions.
Crown Came Off
Remove the crown from your mouth. Rinse and gently brush and floss the area (if it is not too sensitive). Dry the area with clean gauze, cotton and/or Q-tip. Place Vaseline or toothpaste (using a Q-tip or toothpick) inside the dried crown and place back on the tooth. Do not eat on that side. Please note, Vaseline or toothpaste is best if you cannot get to a pharmacy. As soon as your local pharmacy opens, you will need to purchase a tube of Fixodent and follow the same directions above, but place a very small amount of Fixodent instead of the Vaseline or toothpaste inside the crown and re-seat the crown in place. Do not eat on that side. If for some reason you cannot re-seat the crown, leave it off and BE SURE TO BRING IT WITH YOU AT YOUR SCHEDULED VISIT. Call the office (604) 534-2324 immediately to schedule an appointment. If Dr. Yip is not available, leave a message and call the emergency number that is available on the machine.
Temporary Crown Came Off
Remove the temporary crown from your mouth. Rinse and gently brush and floss the area (if it is not too sensitive). Dry the area with clean gauze, cotton and/or Q-tip. Place Vaseline or toothpaste (using a Q-tip or toothpick) inside the dried temporary crown and place back on the tooth. Do not eat on that side. Please note, Vaseline or toothpaste is best if you cannot get to a pharmacy. As soon as your local pharmacy opens, you will need to purchase a tube of Fixodent and follow the same directions above, but place a very small amount of Fixodent instead of the Vaseline or toothpaste inside the temporary crown and re-seat the crown in place. Do not eat on that side. If for some reason you cannot re-seat the temporary crown, leave it off and BE SURE TO BRING IT WITH YOU AT YOUR SCHEDULED VISIT. Call the office (604) 534-2324 immediately to schedule an appointment. If Dr. Yip is not available, leave a message and call the emergency number that is available on the machine.
Cut Lip or Tongue
Clean the area gently with a cloth and apply ice or cold compresses to reduce any swelling. Call the office at (604) 534-2324 and follow the instructions provided.
Severe Toothache
Rinse the mouth out with luke warm water to clean it. Gently use dental floss or an inter-dental cleaner to ensure that there is no food or other debris caught between the teeth. Never put aspirin, alcohol, or any other painkiller against the gums near the aching tooth. This could cause a burn to the tissue. Call Dr. Yip at (604) 534-2324 immediately. If you cannot reach Dr. Yip and you have excessive swelling (abscess/infection) go to the hospital, you may need to start on a regimen of antibiotics immediately. DO NOT wait if the swelling is severe, infections in the face can be very serious!
Objects Caught Between The Teeth
If you have an electric toothbrush or water pick, try to remove the object with this device. Also, try to gently remove the object with dental floss; avoid cutting the gums. NEVER use a sharp instrument to remove any object that is stuck between your teeth. If this is not successful, call the office (604) 534-2324 to schedule a visit.
Tooth Knocked Out Completely
Only hold or touch the tooth by the crown (top part of the tooth that has enamel). Never touch the root. Rinse the tooth gently with warm water. DO NOT SCRUB the root. If possible, replace the tooth into the socket and call the office (604) 534-2324 as soon as possible. If you cannot place the tooth into the socket or are unsure, place it in a small container of milk or water, and call the office (604) 534-2324 immediately. If the area is bleeding, fold a piece of gauze (first aid kits usually have gauze) place in the area of the socket (where the tooth came out) and bite down. Place ice compresses over the area to avoid swelling. If you do not have any gauze, use a moist tea bag (remove the string and staple). If Dr. Yip is not available or cannot return your call, and the bleeding does not stop or you feel you need sutures, go to the hospital. Take the tooth with you. The hospital may have an Oral Surgeon on call.
Proper use of Pain Medication

As in any case, always check with your doctor or pharmacist prior to taking any medication. You can take Advil or Motrin for pain, provided you do not have any allergies to this medication. This medication is an anti-inflammatory as well as pain medication. If you DO have an allergy to this medication, take whatever medication you would for a headache or any other pain. REMEMBER, never place the medication on the gum or tooth, take as directed.